I will never deal with quickbooks again. They are essentially holding our business information hostage. Was trying to update the company into the 21st century but qb was not the answer. Bought the desktop version after they told us that we wouldn't have to pay yearly for a subscription we just wouldn't get any updates after the year was up. Year comes and goes and let the subscription lapse because we went back to hand writing invoices. Start getting things together to file year end taxes and couldn't log into quickbooks. Called them to see what was going on and was told we had to renew subscription to get our stuff. Got a little heated on the phone and pretty well told them I would take my chances with an IRS audit before they ever got another dime from me. Intuit, the company who owns quickbooks has been all over the news lately for false advertising with turbo tax but qb should definitely be included in the lawsuit. Luckily we are small enough to get by with hand written work orders and invoices and customers are patient knowing that during the busy seasons it may take a month or so to get them a bill.