Hello everyone. I am Don from Equipment Share in Seattle. I have a Genie boom model Z-45XC and I have a load sense fault code 3413. Even Genie support hasn’t been able to help me. I hope there is someone here that can help out.
Not sure I can help either but with Genie we are going to need a serial number.
S/N is Z4525XCF-913
You may want to explain what is going on with the machine.
It won’t do anything. Just gives that fault warning, alarm going off and won’t even start
What did Genie tell you and what did they have you check? Service manual for that machine shows a code 3431, but no 3413 so just want to confirm what you're seeing. http://manuals.gogenielift.com/Parts And Service Manuals/data/Service/Z Booms/1268197.pdf