Hello All, I was wondering if anyone here has had any issues with products/ customers service with the Quick Attach Company? I ordered a mini Versa Blade from them and while I like the blade itself, their customer service was one of the worst experiences of my life. It is a very long story and ends with me losing thousands in work and being ignored by the managers there. I need more attachments but just cant bring myself to give them anymore money. Is there anywhere else besides them or Bradco that makes mini attachments? Thanks
Hi Gallen. There are tons of attachment supplier. Pretty there is huge list I thought was under compact attachments. But cannot find it right now. What exactly r u looking for now?
I have worked with them a few times and I always thought that they provided great customer experience. I cannot remember a bad experience with Quick Attach. Just my oppinion
Im sure for the most part they are a fine company. However, my experience was so bad and costly because of stupid little mistakes and their lack of communication, that I would much rather find another supplier. I am in need of a tilt attach for my buckets. I know Bradco makes one but was wondering if anyone else does. I also need an brush grappler and auger, but they are much easier to come by. Thanks
Ebay
Want is ur machine? Will look thru my computer list soon.
Im using a Ditch Witch Sk650. Mini Universal
Found that list of supplier
I've bought several attachments from Quick-Attach and can do nothing but rave about them from the start of the sale to finish.
Thanks very much for the list. As I said before, Im sure that Quick Attach is a fine company...
I hate to say it again, but these responses are what I think most will say about this company(quick attach).....myself included. Maybe giving them another shot isnt such a bad thing? Tell them your situation/feelings, give them a chance to make it up to you (better price????)....I dunno...But I do know your limited on "quality" built attachment companies that provide products for the mini's. Good luck!
After my order was almost a month and a half late, I contacted a manager to see if they could eaze the pain of causing me thousands of dollars because they continuously told me it would be there "in a week". I was told they would do anything they can to help me. This made me feel better and I was ready to give them another shot. However, one month later I had not heard anything back from the manager. I wrote him a follow up email explaining my disappointment with him not getting back to me, but my email would go completely ignored. Again, quick attach might be a fine company for the majority. They lied to me and ignored multiple chances for them to make it up to me. In the end, on top of the $1500 attachment, they cost me almost $3,000 in business. If they had been straight forward with me, I could have rented or made other arrangements for what I needed and would have not been affected by their order/ inventory issues. Their lack of communication and total disregard for me and the well being of my company is why I will not use them again.
Sorry to hear that...that sucks. I can only speak from "personal experience" from Bobcat brand attachments, Quick Attach, and a few custom made units...when it comes to the mini market. Maybe you should look into a local fab shop to make your next attachment?.?..?...depending on what it may be.??..?.....in fact, what IS the next attachment your looking at getting?
It was just really frustrating and totally avoidable on their behalf. Anyway... I need a brush grappler and more importantly, I need a tilt attach for my buckets. I can only find one made by Bradco.
http://www.skidsteersolutions.com/Mini-Skid-Steer-Tilt-Tach-p/mttt.htm..........this was the first thing I found????
Thanks, I'll give them a try.
Ditch witch make attachments but may be a tad pricey http://www.ditchwitch.com/compact-utility/attachments/
I have multiple Ditch Witch brand attachments from when I first purchased my SK650... And have had nothing but issues with them. Their 6 way blade is extremely week and I agree with you, pricey as well. I will admit that the 6 way blade I purchased from Quick Attach is nice and well built. However Im sure there are other company's that make a stout blade. I took Ropinghorns advice and looked on Ebay and found some attachments that look really well built at decent prices.
I purchased a brush grapple for my 287C from Anbo manufacturing in Washington which I have been happy with. Shipping to Virginia may be cost prohibitive, but at least it is an option. http://www.anbomanufacturing.com/