I'm reluctant to try another tool program because I don't know what the settings do. Hate to blow out my brand new thumb. Here is a video. I'm thinking the retract valve it messed up. Maybe needs a rebuild? I can say that if I hold the thumb retracted and shut the ball valve on the retract side manually it stay put solid retracted and no longer falls...
Discuss this in the forum topic 2012 cat 314d lcr thumb install problems.